When you use chatbot marketing in your business, you can make the process of customer service seamless. It can even make a purchase for you – it can complete a transaction directly within the chat window, and you can integrate it with money transfer services such as PayPal and Shopify. These bots are capable of handling various marketing processes, from customer support to product suggestions. Larger companies can handle hundreds of customer inquiries at once, and smaller companies can utilize integrations with social media.
One of the biggest benefits of using chatbots in your business is that you can segment your traffic. This makes it easier for you to identify warm leads. It can also suggest orders within the chat window. Its advanced features allow it to streamline the sales funnel and increase sales. A chatbot can also be programmed to use user data to make a personalized response. The right chatbot can also help you segment your website traffic. You can send personalized messages, offer product suggestions, or take orders directly from the chat window.